Privacy Policy

1. Who We Are

VAELKODE LTD operates this website.

Office: Liverpool, L3 3JP, United Kingdom

For privacy-related questions, you can contact us through the contact details provided on our website.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Your name
• Email address
• Company or organisation name
• Phone number
• Country or location information that you choose to provide
• Information about your project, requirements, or enquiry
• Information included in documents or files you voluntarily submit
• Information you provide when requesting a consultation or proposal
• Technical information about your device or website visit, where applicable

We only request information that is relevant to the purpose for which it is collected.

3. How We Use Your Information

We may use information you provide to:

• Respond to enquiries
• Communicate with you about requested services
• Arrange consultations
• Understand project requirements
• Prepare proposals or project information
• Provide and improve our services
• Maintain and secure our website
• Prevent misuse, fraud, or security incidents
• Meet applicable legal or regulatory obligations

We do not use information for purposes that are incompatible with the purpose for which it was collected.

4. Information Submitted Through Forms

When you submit information through our Contact, Consultation, or Request a Proposal forms, we use the information to respond to your request and evaluate the services you are asking about.

Please do not submit confidential, highly sensitive, or unnecessary personal information through a public website form.

If you need to share sensitive project information, we may provide an appropriate alternative method for doing so.

5. Legal Basis for Processing

Where UK data protection law applies, we process personal information using an appropriate lawful basis depending on the circumstances.

This may include:

• Taking steps at your request before entering into a contract
• Performing a contract
• Complying with legal obligations
• Pursuing legitimate interests where appropriate
• Consent, where consent is required

Where we rely on consent, you may withdraw that consent where applicable.

6. Sharing Your Information

We may use trusted service providers that help us operate our website and business, such as hosting, email, form processing, security, analytics, or other technical service providers.

Where third parties process information on our behalf, we take appropriate steps to ensure that information is handled appropriately.

We may also disclose information where required by law, regulation, legal proceedings, or to protect our rights, users, or systems.

We do not sell your personal information.

7. International Transfers

Some service providers we use may process information outside the United Kingdom.

Where applicable, we will take appropriate steps to ensure that international transfers of personal information are handled in accordance with applicable data protection requirements.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

• Respond to enquiries
• Manage business relationships
• Maintain appropriate business records
• Meet legal or regulatory obligations
• Resolve disputes
• Protect our legitimate interests

Retention periods may vary depending on the type and purpose of the information.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

You may contact us if you wish to exercise an applicable right.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Information about how these technologies are used and how you can manage your preferences is provided in our Cookie Policy.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of websites that we do not operate. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website, technology, or legal requirements change.

The latest version will be published on this page with the relevant update date.

14. Contact

If you have questions about this Privacy Policy or how VAELKODE handles personal information, please contact us through our Contact page or official company contact details.